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At Sybelle Design, we strive to provide a transparent and efficient ordering process.

Here's what you need to know:



Order Placement and Charges

All orders made through the Sybelle Design website exclude Freight and GST (Goods and Services Tax). We believe in clarity when it comes to pricing. The freight charge will be applied during the dispatch and invoicing stage, ensuring a straightforward transaction.


Quality Assurance and Issue Resolution

We take great care to ensure that your order arrives in perfect condition. However, if you encounter any problems with your order, such as damaged goods, incorrect items, or items not meeting your expectations, please notify us promptly.


24-Hour Claim Notification

To address any concerns effectively, we kindly request that you report any issues within 24 hours of receiving your order. This allows us to promptly address and resolve the situation. Please be aware that failure to notify Sybelle Design within this timeframe may result in your claim being denied.

At Sybelle Design, your satisfaction is our top priority. We are dedicated to delivering exceptional products and service. If you have any questions or require assistance, please do not hesitate to reach out. We value your trust in us and look forward to serving you.

Shop with confidence at Sybelle Design – Where Quality and Service Merge Seamlessly.

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